RapidEye docs
Everything you need to run inspections with RapidEye.
Setting up your account
Creating your company's account or joining your team's, signing in, and finding your way around the app.
ProductRecording, baselines, and checklists
How to record inspection videos: holding the phone, what to show, the recommended route, baselines, and checklists.
ProductSetting up a home's baseline
Rooms, photos from uploads, Airbnb, Google Drive or your ops software, a Matterport 3D scan, the baseline video marked room by room, and up to four baselines per home.
ProductReading a report
The report's video player and finding timeline, stepping frame by frame, Save frame, filters, the transcript, checklist results, and re-recording.
ProductAdding people to your account
Inviting teammates: the Team tab, what Member and Admin can each do, and how to resend or revoke an invite.
ProductSlack and email notifications
Getting reports in Slack on any plan: adding the app, choosing channels, what its permissions are for, and when RapidEye notifies you.
ProductProperties and the property page
Finding and adding homes, a home's page and inspection history, starting an inspection, and editing the checklist.
ProductRecording links and the cleaner's screen
The links cleaners record from with no login, what they see on their phone, and fixes for camera and upload problems.
ProductInspections, findings and signing off
The Inspections, Findings and Review pages, tagging and commenting on findings, creating tasks, and signing off a report.
ProductAnalytics: cleaners and properties
Missing and short videos, the recording rate, the Guest-ready score and its bands, and the cleaner and property tables.
ProductSettings, billing and your PMS connection
Who sees each Settings tab, your profile and password, the billing method, and the connection to your ops software.
DevelopersAPI documentation
The RapidEye API: authentication, endpoints, and errors for building on inspection data.