Does Quore support video? No: photos, from every angle but one
Quore runs daily operations for branded hotels across the major flags, and its media story is genuinely good, for photos: snap from your device, attach to work orders and requests, carousel through multiple angles. Video is the angle that does not exist. Here is the audit, and what that means for room-condition documentation.
No. Quore's documented media capability is photo uploads: staff snap photos directly from their smart device and include them with work orders, requests, or missing items, and a photo carousel supports multiple photos per record for different angles. Video does not appear in Quore's feature documentation. That makes Quore a strong dispatch-evidence system for issues someone already found, and, like every platform in this audit, it leaves discovery, catching what nobody photographed, to a paired inspection layer. For video walkthrough inspections with AI analysis, that layer is RapidEye.
What Quore's photo feature does, in its own words
From Quore's feature post on photo uploads, this is the complete shape of media in the product.
According to Quore: Your team can snap photos directly from their smart device to include along with any information they're conveying about work orders, requests or missing items,
and the photo carousel allows for multiple photo uploads, too, so you can get a photo of everything you need to include and take shots from multiple angles.
Multi-angle photos solve dispatch. They don't solve discovery
Quore's design is honest about what photos are for: conveying a known issue to the person who will fix it. The gap is everything nobody noticed.
Known issues
A guest reports a dripping faucet; an inspector spots a stained chair. Multi-angle photos attach to the work order, engineering sees exactly what and where, and photo documentation proves the fix. This is dispatch evidence, and Quore does it well.
Unknown issues
The scratch behind the desk, the missing lamp, the slow drift from staging standard. Nobody photographs what nobody saw. Catching it requires full-room capture plus something that compares this room against how it looked before, which is a video-and-AI problem, not a camera-angle problem.
This split is the through-line of our entire audit: across nine hotel platforms and eight vacation rental platforms, every task system is photo-shaped because photos map to known issues (the exceptions, Operto Teams' checklist video uploads, Flexkeeping's issue clips and Lodgify's optional checklist clips, prove the rule: capture appears in spots, review appears nowhere). The one thing no PMS or ops platform provides is systematic discovery, and that is precisely because it requires analysis infrastructure, not just storage.
RapidEye adds the discovery layer to Quore hotels
RapidEye is AI inspection intelligence: video walkthroughs of every room, analyzed automatically. Staff film from a recording link in the routine they already follow, in the phone's browser with no app install, and footage uploads in real time while they record. RapidEye's AI compares every room against its baseline and prior states and returns a report in about an hour: damage, missing items, low inventory, staging deviations, each flagged as new or previously seen. Each confirmed finding is exactly what your team already knows how to handle: a work order, with the photo evidence a work order needs.
Pricing is per room per month with unlimited video inspections, and hotels already taking photos can start there: RapidEye analyzes existing photo documentation against baselines before anyone changes behavior.
Frequently asked questions
Can staff attach video in Quore? +
No. The documented media capability is photos on work orders, requests, and missing items, with a multi-photo carousel. Video does not appear in the feature documentation.
How many photos can attach to a Quore work order? +
Quore documents multiple photo uploads per record via the photo carousel; a specific numeric cap is not published in the feature post. Photos also document completed fixes for later reference.
Does Quore have room inspections? +
Quore's suite covers inspections, cleanings, and preventative maintenance workflows across its tools; media in those flows follows the same photo model as work orders. There is no video capture anywhere in the product.
What's the best way to do video inspections alongside Quore? +
Keep Quore as the work-order and task system and pair RapidEye as the discovery layer: browser-based room walkthroughs with real-time upload, AI comparison against each room's baseline, reports in about an hour, findings dispatched as Quore work orders.
Sources
- Quore: Track Hotel Processes with Better Accuracy Using Photo Uploads. "Your team can snap photos directly from their smart device to include along with any information they're conveying about work orders, requests or missing items"; the multi-photo carousel for "shots from multiple angles." https://quore.com/blog/track-hotel-processes-with-better-accuracy-using-photo-uploads
- Quore: Explore Quore's Full Suite of Hotel Apps. The product suite's scope: work orders, requests, inspections, cleanings, and preventative maintenance for hotel teams. https://www.quore.com/product