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Breezeway · Damage Detection

How to analyze Breezeway photos for damage

Your cleaners are capturing photos on every turnover. The question is what happens to them next. Here are the three ways to actually analyze those photos for damage, from manual review to fully automated.

Breezeway captures and stores turnover photos but does not run automated damage analysis on them. To analyze those photos for damage you have three options: review them manually, install the RapidEye Chrome extension for one-click AI analysis, or connect RapidEye's full platform through Breezeway's API for continuous, portfolio-wide analysis. Most operators start with the extension because it requires no setup and no workflow change.

First, the honest framing. Breezeway does the documentation part well. According to Breezeway's Stay in London case study, well-run operations capture an average of 108 photos per property per turnover, with checklists, timestamps, and field notes attached. That is strong evidence. The limitation is that those photos are stored for you to review manually; the platform does not flag damage in them for you. Analysis is the layer you add on top.

Method 1: Manual review

1
Review photos by hand

Open each completed turnover in Breezeway and scroll through the attached photos, comparing what you see against how the property should look. This is what most operators do by default, and for a handful of units it works fine.

It breaks at scale. At 50 photos per turnover across dozens of properties, nobody has time to study every image. According to Breezeway's 2025 State of Work Report, 73% of hospitality professionals complete more than 50 tasks per week and 45.5% face last-minute issues daily. Careful photo review is the first thing that gets skipped, which is how damage slips through and surfaces three guests later with no way to prove who caused it.

Best for: very small portfolios, or spot-checking a single suspicious turnover.

Method 2: The RapidEye Chrome extension

2
One-click AI analysis
Fastest to start

Install the RapidEye Chrome extension and a button appears on your Breezeway properties page. According to RapidEye, one click analyzes the photos from your five most recently completed turnovers with AI and a damage report is emailed to you, typically within one business day.

Nothing changes for your cleaning team. They keep using the Breezeway mobile app and the same checklists. The analysis runs on the photos that already exist. It is free to install, your first analysis is complimentary, and there are no API keys or setup steps.

Best for: trying AI damage detection immediately, or analyzing recent turnovers on demand.
Add to Chrome

Method 3: Full API integration

3
Automated, portfolio-wide
Most complete

For continuous coverage, RapidEye connects to Breezeway through its developer API and webhooks. When an inspection task completes and photos are attached, the images are pulled and analyzed automatically. Every turnover is reviewed without anyone clicking a button, and findings build a per-property baseline that improves detection over time.

This is the right setup once you have validated the analysis and want it running across your entire portfolio. We cover the technical side in adding AI damage detection to your Breezeway workflow.

Best for: larger portfolios that want every turnover analyzed automatically.

Which method should you use?

MethodSetupCoverageWorkflow change
Manual reviewNoneWhatever you have time forNone
Chrome extensionOne clickLatest 5 turnovers, on demandNone
API integrationGuidedEvery turnover, automaticNone

The practical path for most operators is to start with the extension, see what the AI catches on your own properties, then move to the API integration once you want it running on every turnover automatically. Both use the same underlying analysis; the only difference is how the photos reach it.

If you want to understand how the detection itself works, how automated damage detection works explains the baseline-comparison approach, and is there AI that reviews Airbnb turnover photos covers the broader category. If your team is weighing video on top of photos, note that Breezeway is photo-first by design; video walkthroughs run alongside it.

Frequently asked questions

Does Breezeway analyze photos for damage automatically?
No. Breezeway captures and stores turnover photos and attaches them to tasks, but it does not run automated AI damage analysis. The photos are stored for you to review manually. You add analysis with a tool like RapidEye.
What is the fastest way to analyze Breezeway photos for damage?
The RapidEye Chrome extension. After installing it, one click analyzes your five most recent turnovers and emails you a damage report, typically within one business day. No setup required.
Can I analyze every turnover automatically?
Yes. RapidEye connects to Breezeway through its API and webhooks so that when a task completes and photos are attached, they are analyzed automatically, with no manual step.
Do my cleaners have to change anything?
No. Every method works with the photos your team already captures in Breezeway. There is no new app and no retraining for field staff.

Sources

  1. Stay in London Case Study - Breezeway https://www.breezeway.io/resources/stay-in-london-case-study
  2. 2025 State of Work Report - Breezeway https://www.breezeway.io/blog/2025-state-of-work-report
  3. Subscribing to Webhooks - Breezeway Developer Docs https://developer.breezeway.io/docs/subscribing-to-webhooks
  4. RapidEye Inspections - Chrome Web Store https://chromewebstore.google.com/detail/rapideye-inspections/lpelonobdodfaapaejodmgacpgigfkoc