Properly is the better buy for a small portfolio; RapidEye is the better buy once nobody can review every photo. Properly's Real-Time Inspection charges $5 per turnover, has a human inspector confirm every AI flag, and comes with scheduling, photo checklists, and a cleaner marketplace on the same platform. RapidEye builds a visual baseline for every room of every property and compares each new turnover against it, so a 200-unit operator gets only the exceptions, without a human reviewer in the loop and without changing how cleaners work. The crossover is somewhere between twenty and fifty units, and it depends less on unit count than on whether you already run an operations platform.
We are one of the two companies in this comparison, so read it with that in mind. Everything said about Properly below was read from Properly's own website on September 1, 2026, and is quoted or paraphrased faithfully; where Properly is the better fit, the page says so. The goal is a decision you would still agree with after a demo of each.
The split in one screen
Properly
Operations platform with a human-checked inspection add-on
Founded 2014, Vancouver. Scheduling, photo checklists, cleaner marketplace, and a $5 per turnover inspection where AI flags and a person confirms.
- Cleaner follows a photo checklist in the Properly app; each task needs a photo to close
- AI flags quality, damage, and staging issues; an expert reviewer confirms each flag
- Report emailed before the next guest arrives, with timestamped evidence for claims
- Direct integrations with Guesty, Hostaway, Streamline, Escapia, Hostfully and others on the Pro plan; iCal on Standard
Published pricing: $5 per inspection, no minimum. Platform from $12.99 per property per month, 30-day trial.
RapidEye
Inspection intelligence that sits on top of your existing workflow
Reads the turnover photos and walkthrough video your team already captures, builds a per-room baseline, and flags what changed. No new cleaner behavior, no human reviewer, exceptions only.
- Ingests the photo history from your ops platform and clusters it into a baseline per room
- Every new turnover is compared against that baseline: damage, missing items, staging changes, cleanliness misses
- Flagged turns go to Slack or email; clean turns stay silent
- Video walkthroughs and cleaner verification for teams past photos; per-cleaner performance dashboard
Pricing: per unit, quoted to the portfolio. A free single-property turnover check runs without setup.
Which one, by portfolio size
Unit count is a proxy for the real variable, which is photo volume: at 4.5 turnovers per property per month (Properly's own average, published on getproperly.com), a 20-unit portfolio produces roughly 90 turnovers a month and a 200-unit portfolio produces 900. At 30 to 40 photos per turnover, that second operator is looking at 30,000 photos a month. Somewhere on that curve, "a person reviews every flag" stops being a feature and becomes the bottleneck.
Properly The $5 inspection with no minimum is close to unbeatable here. You probably also need the scheduler and the checklist app, and a human confirming flags matters more when one false accusation costs you a review. RapidEye's baseline model needs turnover history per property to earn its keep, and at this size you are the quality control system.
Depends If you have no operations platform yet, Properly gives you scheduling, checklists, and marketplace in one purchase, with the $5 inspection added per turn. If you already run Guesty, Track, Hostaway or another platform and your cleaners already photograph every turn, RapidEye adds the review layer without asking anyone to install a second app. The question to ask is whether you want to buy a workflow or add to one.
RapidEye This is where photos pile up unreviewed until a guest complains. Baseline comparison catches the things a checklist cannot express: the lamp that left with the last guest, the couch six inches from where the owner wants it, the same black-screen photo re-uploaded for three weeks. Properly's per-inspection model still works, but you are paying a reviewer to confirm hundreds of clean turns.
RapidEye At this scale the only workable model is exception review: AI looks at every photo, humans look at the flags. In one RapidEye trial, a 500-plus-unit manager's 1.5 million turnover photos surfaced an average of four damages per property that cleaners and inspectors had missed. That is our own data, and we label it as such, but it is the shape of the problem at this size.
What each one actually inspects
The two products answer different questions. Properly answers "is this turnover guest-ready right now?" RapidEye answers "what changed in this property since it last looked right?" Those overlap on cleanliness and staging, and diverge on damage attribution, missing inventory, and condition drift.
Properly Real-Time Inspection
- Cleaner submits photos against a Properly checklist in the Properly app, one photo per required task.
- AI flags quality issues, damage, and staging errors in those photos.
- An expert reviewer confirms each flag. Properly says its inspectors average five-plus years of experience.
- You get alerted before check-in, with a full report emailed within minutes and timestamped evidence for claims.
Judged against: the checklist. Our reading of that flow: if it was not photographed, it was not inspected. The human is the accuracy guarantee.
RapidEye
- Photo history is ingested from your operations platform and clustered by room into a baseline for each space.
- Every new turnover, photos or a walkthrough video, is compared against that property's own baseline.
- Findings are scored by category (damage, cleaning, missing item) and severity, with the baseline image beside the new one.
- Only flagged turns reach your team, in Slack, email, or the dashboard; the per-cleaner record builds over time.
Judged against: the property's own history. Findings land about an hour after the photos finish uploading, typically before the next check-in. Your team, not a vendor's reviewer, makes the final call on flags.
The practical consequence of the second model is workflow. RapidEye does not require cleaners to use a RapidEye app or follow a RapidEye checklist; it reads what they already upload into the platform you already pay for. Properly's inspection runs on photos submitted through the Properly app against a Properly checklist (its FAQ: your existing cleaners download the free app and follow your custom checklist), which is a small ask for a ten-unit host and a real migration for a team of forty cleaners across two markets.
Side by side
| Dimension | Properly | RapidEye |
|---|---|---|
| Core job | Turnover operations platform; inspection is an add-on | Inspection intelligence layer on your existing platform |
| How issues are found | AI flags in checklist photos, human confirms | AI compares against a per-room visual baseline; exceptions to your team |
| Damage detection | Yes; AI "detects quality issues, damage, and staging errors" | Yes; damage, missing items, staging, cleanliness, safety, against the baseline |
| Video walkthroughs | Used at onboarding to generate checklists; inspection is photo-based | Inspected directly, with timestamped findings and live cleaner verification |
| Cleaner workflow | Cleaners use the free Properly app and follow your checklist, per Properly's own FAQ | No change; reads existing uploads |
| Scheduling and marketplace | Included on every platform plan | Not offered; stays in your ops platform |
| Integrations | Guesty, Hostaway, Streamline, Escapia, Hostfully and others via API on Pro; Airbnb and 50+ via iCal on Standard | Guesty, Track, Hostaway and other platforms that store turnover photos; Slack; Chrome extension for any screen |
| Published pricing | $5 per inspection; platform from $12.99 per property per month | Per unit, quoted to the portfolio; free single-property check |
| Track record | Since 2014; 10,000+ hosts, 4.5M+ turnovers managed (vendor figures); Capterra 4.7 from 45 reviews | 10M+ photos analyzed across 4,000+ properties (vendor figures); CMU McGinnis 2026 second place |
| Managed service | Cohost Pro from $119 per active property per month, 12-month initial term, with turnover and photo caps per property in the base plan | Not offered; RapidEye is software on your own operation |
| Where the accuracy guarantee sits | With Properly's reviewer | With your own review of flags |
Where Properly is simply the better product
If you need someone to find you a cleaner on Saturday morning, Properly has a marketplace with vetted backups and RapidEye has nothing. If you want to hand off operations entirely, Properly's Cohost Pro runs guest support, dispatch, inspection, and claims as a managed service; RapidEye does not offer that. Properly's checklists work offline and in eight languages, which matters for field crews. If you have no photo process at all, Properly's checklist app creates one and RapidEye needs one to exist first. If a false flag would cost you more than a missed one, a human reviewer confirming every flag for $5 is a fair price and a real feature. And Properly publishes its prices, which we do not; a reader who wants to budget without a call has a legitimate reason to start there.
The questions that decide it
Do your cleaners already document every turnover? If yes, in Guesty, Track, Hostaway or anything else that stores photos, RapidEye starts from that history and your cleaners change nothing. If no, Properly's checklist app is the faster way to create the habit, and a review layer can come later.
Who should confirm a flag? Properly's answer is their inspector. RapidEye's answer is your operations team, looking only at the turns the AI surfaced. The first is easier at ten units; the second is the only one that scales, and it keeps the judgment call inside your company, where owner relationships and claim decisions live anyway.
Is the problem guest-readiness or attribution? "Was this turn clean?" is a checklist question and both products answer it. "Which guest broke this, and can I prove the chair was intact before them?" is a history question, and it is the one RapidEye was built around. Airbnb's Host Damage Protection terms (airbnb.com) require verifiable evidence of the time and origin of damage and a reimbursement request within 14 days of checkout; a per-turn baseline comparison is what makes that evidence exist by default rather than by luck.
How much of the inspection happens outside the photos? Any photo-only system inspects what the cleaner chose to photograph. Properly mitigates this with required photos per task. RapidEye mitigates it by comparing against what the room normally looks like, so a skipped angle or a re-used image is itself a flag, and by inspecting continuous walkthrough video for teams that have moved past stills.
The verdict
Best for small portfolios and human-signed reports: Properly. Best for damage detection and exception review at 50 units and up: RapidEye.
Buy Properly if you run a small portfolio, want scheduling and inspection in one place, and value a human signature on every report. Buy RapidEye if you run an operations platform already, your cleaners already document every turn, and the photos are piling up faster than anyone can read them. If you are in the middle, the tie-breaker is whether you are buying a workflow or adding a layer to one you have.
Quick FAQ
Is Properly or RapidEye better for a small Airbnb portfolio?
For one to roughly twenty units, Properly is usually the better buy. Its Real-Time Inspection is $5 per inspection with no minimum, a human reviewer confirms every flag, and the same platform schedules cleaners and runs photo checklists. RapidEye is built for portfolios where the volume of turnover photos has outgrown human review, which typically starts somewhere past fifty units.
Does Properly use AI for damage detection?
Yes. Properly states that its proprietary AI detects quality issues, damage, and staging errors in cleaner photos, and that a human reviewer confirms each flag. The AI review is part of its $5 Real-Time Inspection product, not the base software plans.
Can RapidEye and Properly be used together?
In principle, yes: Properly could run scheduling and photo checklists while RapidEye reviews the photos against each property's baseline. In practice, few operators would pay for two inspection layers. The realistic pairing is Properly for a small portfolio, or RapidEye on top of an existing operations platform for a large one.
Which one publishes pricing?
Properly publishes its pricing: Real-Time Inspection at $5 per inspection, and software plans from $12.99 per property per month. RapidEye is priced per unit and quoted to the portfolio; the plan structure is on our pricing page, and a free single-property turnover check runs without setup.
Sources
Sources are named at the publisher level with their root domain, rather than linked or titled; every figure is verifiable at the named source. Properly figures were read from its site on September 1, 2026.
- Real-Time Inspection, pricing, partners and about pages, Properly, 2026getproperly.com
- Properly software listing and user rating, Capterra, 2026capterra.com
- Host Damage Protection terms, Airbnb, 2026airbnb.com
- McGinnis Venture Competition results, Carnegie Mellon University, 2026cmu.edu
- RapidEye product documentation and trial data, RapidEye Research, 2026rapideyeinspections.com