Does zInspector support video inspections? Yes, and it is one of the few that publishes the ceiling

The clip ladder: length is traded against resolution

The reason most audits of this question end in a shrug is that platforms rarely publish media specs. zInspector does, in an unglamorous place: the mobile app settings reference.

According to zInspector's published mobile app settings documentation (support.zinspector.com), the Videos Quality setting offers four options, and each states its own maximum: 720 p (HD, ~20 sec max), 480p (SD, ~ 50 sec max), 4:3 (VGA, ~60 sec max), 288p (CIF, ~90 sec max). Pick sharper footage and you get less of it. Pick more of it and you give up detail. Nothing else in the long-term rental inspection field states the trade this plainly.

Read alongside zInspector's own guidance, the ceiling looks deliberate rather than restrictive. According to zInspector's support knowledge base (support.zinspector.com), a video clip's value diminishes with its length, and several short, detail-level video clips are more effective than a long meandering video covering multiple findings. The same article names the two jobs video does that a photo cannot: a video clip can be used to document sound (like an overly noisy appliance) or motion (like a leaking faucet). That is a coherent product opinion, and the setting ladder enforces it.

So the count is unlimited and the individual clip is capped. Two other published settings confirm video is treated as a first-class citizen rather than an afterthought. According to the same settings reference (support.zinspector.com), zInspector exposes a dedicated Videos on WiFi only upload toggle, separate from the photo toggle, and a report-processing safeguard that pauses the processing of reports if errors are affecting associated inspection data, such as photos or videos. Features get their own switches when a platform expects people to use them.

Who holds the camera: zInspector 3 and zTenant

zInspector ships two apps from the same template engine. The split between them is the clearest answer to who can capture what. Both lanes below are drawn from zInspector's own product and support pages (zinspector.com).

The tenant requirement is stated precisely. According to zInspector's tenant inspection documentation (support.zinspector.com), tenants are now required to take a general photo of every Area (room, yard, or system) even if every detail within the Area is marked as Satisfactory, with a red camera icon marking each outstanding requirement. The enforcement mechanism itself is photographic: zInspector's template syntax reference documents a Take Pictures field that adds a camera icon for the user to tap to take photos and can be set to required. There is no equivalent video field in the published template syntax, which is why tenant capture reads as photo-first even though the underlying media engine handles video.

Scale suggests the tenant app is where most of the volume lives. As listed on the Apple App Store (apps.apple.com) in August 2026, zTenant, published by Scaled Tech Inc., carries more than 17,000 ratings at a 4.9 average, against roughly 780 for the zInspector 3 staff app. Tenant-guided capture is clearly the busier surface, which is exactly the shift we mapped in what tenant-guided inspections are and in the model comparison at tenant-guided versus staff-performed inspections.

Where each media type actually travels

Capturing video and getting video to the person who needs it are different questions. Every cell below reflects what zInspector's published support articles and features page (support.zinspector.com, zinspector.com) state about that stage. "Not described" means the documentation is silent, not that the capability is ruled out.

Two rows carry most of the meaning. Video makes it into reports: according to zInspector's Span settings documentation (support.zinspector.com), the All Activities option pulls in photos and videos taken during a Quick Pictures inspection within the chosen window, and the website Timeline lets you instantly search hundreds, thousands, or even hundreds of thousands of photos, 360s, and videos with a filter for media type. Video also survives into published tours: zInspector's features page lists slideshow tours with photos, video, 360 images, and music.

Where the documentation goes quiet is the PDF and the downstream sync. zInspector describes the zip export as delivering a full activity report with full-resolution images, and describes its Property Meld integration as creating work orders with photos, comments, and condition details included. Both statements name photos specifically. That is not a gap so much as a reflection of what a PDF and a maintenance ticket are good at carrying, and it is the practical reason a clip is best used as the evidence a human reviews inside zInspector rather than the thing that gets forwarded. The broader tradeoff between the two media is worked through in video versus photo rental inspections.

Comparison, meanwhile, is a first-class feature and it is entirely visual. According to zInspector's comparison report documentation (support.zinspector.com), side-by-side reports can be generated for two condition-table inspections on the same property, and in that format differences in property conditions or photos are often very apparent. A tenant's zTenant move-in can be compared directly against a staff move-out. The platform lays the two states next to each other with real craft; the person reading it supplies the judgment about what changed and who owes for it.

zAssistant, the integrations, and the Claude connector

zInspector's AI is aimed squarely at the writing burden, and it is unusually candid about that.

According to zInspector's zAssistant product page (zinspector.com), the feature offers smart processing that automatically generates reports from video and audio input, and claims it can slash inspection times from 2 hours to 20 minutes. Its features page describes the same thing in workflow terms: speak naturally as you inspect. zAssistant transcribes, identifies conditions, flags action items, and generates a professional report in real time. Multilingual capture is included, converting an inspector's notes in any language into an English report. This is a genuinely useful product, and it is worth being precise about what it is: video and audio are input to a writing system. Nothing in zInspector's published documentation describes comparing new media against a prior baseline to detect change. That layer stays with the reviewer, which is the pattern across the whole category and the reason we built the explainer on AI damage detection for long-term rentals.

The integration surface is deep for a tool of this size. According to zInspector's published integrations page (zinspector.com), it runs two-way syncs with AppFolio, Buildium, Propertyware, Rent Manager, Rentvine and Rentec Direct, pushing completed reports back to the unit record and generating work orders from flagged action items. Its Rentvine integration is described as a full two-way API integration. Property Meld and OnSight PROS are wired in on the maintenance side, and the same page describes generating developer keys to access our RESTful endpoints for custom connections, with API access appearing as a plan-gated row in the published feature matrix.

One entry deserves calling out because it is ahead of the field: zInspector lists a Claude integration, described on that page as letting a team securely connect Claude to your zInspector workspace to summarize reports, identify key findings, and turn inspection data into actionable insights. Very few property operations tools have shipped a first-party assistant connector at all. It is a real signal about where this team is pointed, and it makes zInspector one of the easier platforms in this space to build alongside. The full platform-by-platform picture is in our audit of which property management software supports video inspections.

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