Not in the native tool. AppFolio Mobile Inspections is photo-based (photos, notes, voice dictation), and inspections are staff-performed. Video enters the AppFolio ecosystem only through Stack partner apps.
Scale first, because it sets the stakes. According to AppFolio's second-quarter 2026 results announcement (appfolioinc.com), published July 23, 2026, total units under management grew 8% year over year to 9.6 million, on quarterly revenue of $281 million. When AppFolio decides what an inspection is, that definition reaches a very large share of American rental doors. This audit is about that definition, not about a gap.
What AppFolio's inspection product actually is
Inspections in AppFolio are a maintenance capability, not a standalone module. According to AppFolio's maintenance product documentation (appfolio.com), Mobile Inspections sits in a list alongside Work Orders, the Unit Turn Board, Online Maintenance Requests, Common Area Maintenance and Mobile Violations, and the stated purpose is operational: "Enable your team to manage on-site property inspections directly in AppFolio. This results in faster and more accurate workflows that get your units tuned more quickly."
Read that sentence closely and the design intent is visible. The subject is "your team." The outcome is turn speed. An AppFolio inspection is a field-team task whose product is a work order and a rent-ready unit, and the media attached to it exists to make that work order actionable. That is a coherent and deliberate product decision, and it explains everything else in this audit.
It is also included at the entry tier. According to AppFolio's published plan sheet (appfolio.com), "Inspections & Unit Turns" appears in the Core plan, the base tier that carries a 50-unit minimum, so an operator does not buy up to get inspections. What does move with plan tier is programmatic access: the same sheet lists "AppFolio API (read only)" as a Plus-plan feature and "AppFolio API (read/write)" as a Max-plan feature. That detail matters more than it looks, and we return to it below.
The evidence trail: six exhibits, all AppFolio's own words
When a platform does not publish a media specification, the honest method is to collect every place it describes the capability at all and read them together. Six exhibits, in the order they answer the question.
AppFolio Property Manager mobile app listing / apple.com
"Perform property inspections in real-time, including uploading photos."
According to the AppFolio Property Manager app listing on Apple's App Store (apple.com), this is the single clearest statement of the inspection media capability anywhere AppFolio publishes. Photos are named. Video is not, in this bullet or in the two other media bullets on the same listing, which cover taking photos "for marketing or documentation purposes" and recording notes in the field.
Inspections article, AppFolio blog / appfolio.com
"mobile tools built-in, such as voice dictation and image storage, enabling you to take notes verbally, upload photos directly to your device, and record the condition of your property as a whole and each room in detail."
AppFolio's own inspections guidance, authored by a member of its content team, enumerates the toolkit: voice dictation, image storage, room-by-room condition notes. The same article stresses that "Mobile Inspections are completely integrated within the software," with "no need to import or export property inspections using a third-party tool." Integration, not media richness, is the value being claimed.
Resident Online Portal help documentation / appfolio.com
"upload one or more photos of the item needing attention (must select multiple photos at once from computer or camera roll)"
This is AppFolio's public, resident-facing help documentation, and it is the whole resident media story: photos attached to a maintenance request. The words "inspection" and "video" do not appear anywhere in that document. Residents in AppFolio pay rent, sign leases, upload insurance and report problems. They are not given an inspection to complete.
SnapInspect partner listing, AppFolio Stack / appfolio.com
"Use your phone or tablet to take photos, videos, and quick notes, then generate polished reports in seconds."
The single most important exhibit, because of where it is published. This sentence appears on AppFolio's own domain, on the Stack partner page for the inspection app SnapInspect, and the same listing promises "branded reports with photos, videos, and notes." Video is present in the AppFolio ecosystem, at the partner layer rather than the native layer, and AppFolio publishes it approvingly.
zInspector partner listing, AppFolio Stack / appfolio.com
"zInspector inspection reports are stored in the unit history in AppFolio."
The storage answer. According to AppFolio's zInspector Stack listing (appfolio.com), third-party inspection output lands in the unit history, while "service issues are generated in zInspector and synced back to AppFolio as work orders grouped by action items." The same page describes "photo-centric inspections... including attachable photo functionality." The unit record, not a separate media library, is where condition evidence accumulates in AppFolio.
RentCheck partner listing, AppFolio Stack / appfolio.com
"Optional resident-led inspections include step-by-step instructions, detailed prompts, and time-stamped photos to capture accurate property conditions."
And the resident answer. AppFolio's RentCheck listing describes an integration that "enable[s] residents to complete property inspections on their own with automated reminders and side-by-side reporting," with work orders auto-created in AppFolio afterwards. Resident-performed inspections are a real, AppFolio-endorsed workflow, delivered by a partner, and the capture medium named is time-stamped photos.
One more data point, from outside AppFolio, because it shows the question is not ours alone. According to a 2022 thread in a large real estate investing community forum (biggerpockets.com), a New Jersey agent asked whether video walkthroughs could be added to AppFolio inspection reports, noting "we know you can include photos in these reports but does anyone know if you're able to upload a video as well?" Four years later the published answer has not changed, which is itself informative: this is a settled product posture, not an oversight.
Where video actually enters an AppFolio workflow
The cleanest way to hold all of this is as three layers. Each one carries a different amount of media, and the layer you are working in determines what is possible.
Native
Staff-performed, on the AppFolio mobile app. Captures photos, typed notes and voice-dictated notes, room by room, in the same system that holds the unit record and the work orders. Included in the Core plan. No published video capture.
Stack partners
More than a dozen apps in the Maintenance category, including purpose-built inspection products (RentCheck, zInspector, SnapInspect, HappyCo) alongside operations platforms such as Breezeway and Property Meld. This is where richer capture models live: resident-led inspections, video capture, 360 workflows. Findings return to AppFolio as work orders; reports land in unit history.
Stack API
Thirty-four published resources. Attachments upload a file to a unit, work order, occupancy, property, violation, owner, bill, charge, journal entry or rental application. Read-only access on the Plus plan, read/write on Max.
Two things follow from this shape, and both are worth saying plainly. First, AppFolio built a marketplace precisely so it would not have to build every capture model itself, and it is working: an operator who needs video in an inspection can get it today without leaving the AppFolio ecosystem. Second, the pattern is consistent with how AppFolio handles adjacent categories. Breezeway, the operations platform most of the vacation rental world runs on, is listed in that same Maintenance category, where its AppFolio listing describes "digital snapshots of unit condition through the move-in/move-out process" and syncing tenant, property, unit and work order data. AppFolio's role in that relationship is to be the system of record; the partner brings the field workflow.
The API surface, exactly as published
According to AppFolio's published Stack API reference (appfolio.com), the API exposes 34 resources. We read all of them. There is no inspections resource.
AppFolio Stack API resources, as published
Thirty-four published resources. Inspections is not one of them, which is why every inspection partner on the Stack returns its findings as work orders.
This is not an omission so much as a statement of what the API is for. AppFolio's Stack API is an accounting-and-operations interface: money, people, units, work. An inspection, in AppFolio's model, is a way of producing work orders, so the work order is the object worth exposing. Attachments handle the media half: according to the same reference, an attachment can be uploaded to "a bill, charge, journal entry, occupancy, owner, property, rental application, unit, violation, or work order." No file-type list or size ceiling is published, so any integration planning around large video files should be confirmed with AppFolio directly rather than assumed.
The practical consequence for anyone building against AppFolio: inspection findings belong on the work order, and inspection evidence belongs on the unit. That is the shape AppFolio's own partners use, and it is the shape the platform is designed to receive.
What AppFolio's AI does with images, and what it does not
AppFolio does analyze images, and it is worth being precise about which images. According to AppFolio's maintenance product documentation (appfolio.com), "the Realm-X Maintenance Performer has the intelligence to reply to residents, analyze images, troubleshoot, prioritize emergencies, and dispatch work to the right technician." That is maintenance intake: a resident sends a photo of a leak, the agent reads it, triages urgency and dispatches the right technician.
That is a genuinely impressive piece of engineering and it is aimed at a different question than condition verification. Intake asks "what is this resident showing me and who should fix it." A move-out inspection asks "what is different about this unit compared with the day this tenant moved in, and which of those differences are damage rather than wear." Nothing AppFolio publishes describes comparing inspection media against a unit's prior recorded state.
AppFolio has also been unusually forward on the agentic frontier. According to AppFolio's June 2026 newsroom announcement (appfolio.com), it shipped an agent-to-agent connector between its Realm-X AI suite and Anthropic's Claude, with Chief Product Officer Kyle Triplett framing it as letting operators "work through Claude, and have the same trusted AppFolio Performance Platform with a unified system of action." A platform moving that fast on agentic operations is a good platform to build condition intelligence alongside.
The honest summary, in one line
AppFolio built an inspection tool that produces work orders quickly and keeps the record in one system, and it built a marketplace so that operators who need a different capture model can get one without leaving. Photos plus notes plus voice, feeding a work order, is exactly the right media budget for that job. Video and condition analysis are a different job, and AppFolio's design says so clearly.
The capability matrix
Everything above, in one table. Every row is verified against a live AppFolio-published page as of August 10, 2026.
| Capability | Status | What is actually published |
|---|---|---|
| Native inspections | Yes | Mobile Inspections, included in the Core plan as "Inspections & Unit Turns," and listed by AppFolio alongside Work Orders and the Unit Turn Board in its maintenance capability set. |
| Photo capture | Yes | Named on the product page, the blog guidance and the mobile app listing: "Perform property inspections in real-time, including uploading photos." No per-inspection cap or format list published. |
| Voice and text notes | Yes | "Voice dictation and image storage" are named together as the built-in mobile toolkit, with room-by-room condition detail. |
| Video in native inspections | Not published | No AppFolio page describing Mobile Inspections names video. Photos are named in every one. |
| Video via Stack partners | Yes | The SnapInspect listing on AppFolio's own site describes taking "photos, videos, and quick notes" and building reports containing them. |
| Resident-performed inspections | Via partner | Not in the Online Portal, whose published help documentation contains no inspection task. Delivered by RentCheck's integration, with "time-stamped photos." |
| Resident-submitted media | Photos only | Maintenance requests accept "one or more photos of the item needing attention." No video path is documented in the resident portal. |
| Media storage | Unit record | Partner inspection reports are "stored in the unit history in AppFolio"; findings sync back as work orders grouped by action items. |
| API inspections resource | None | Thirty-four published Stack API resources, none of them inspections. Work Orders and Attachments carry the workflow. |
| API access | Plan-gated | Read-only on the Plus plan, read/write on Max, per AppFolio's published plan sheet. |
| AI on images | Intake, not condition | The Realm-X Maintenance Performer "analyze[s] images" to triage and dispatch maintenance. No published baseline comparison of unit condition. |
How to work with it
If you run inspections in AppFolio, the platform rewards a particular discipline. Four things we would tell an operations lead:
- Let the work order be the output. AppFolio's model treats an inspection as a generator of work, and everything downstream (turn board, vendor dispatch, owner billing) keys off the work order. An inspection that ends in a PDF nobody converts into work orders is fighting the platform's grain.
- Keep evidence on the unit, not in a drive folder. The unit history is where AppFolio and its partners both put condition records, which means it is where your team, and a future deposit dispute, will look. Attachments on the unit record survive staff turnover in a way a shared folder does not.
- Check your plan before planning an integration. Read-only API on Plus and read/write on Max is the single most common surprise in an AppFolio integration scoping call. Confirm which you have before you design a two-way sync.
- Use the Stack for capture models AppFolio does not aim at. Resident-led inspections and video walkthroughs are both available on the marketplace today, and AppFolio publishes those partner capabilities itself. Adding one is the sanctioned path, not a workaround.
Two of our other pages go deeper on the choices behind that last bullet: what tenant-guided inspections are and how they change a lease cycle, and what video captures that a photo checklist structurally cannot. For the cross-platform view, our audit of which property management platforms support video inspections puts AppFolio next to Buildium, Rent Manager, Rentvine, DoorLoop and the rest, with the same evidence method applied to each.
Where RapidEye fits alongside AppFolio
The layer this audit keeps arriving at is review. Across the whole long-term rental category, capture has been solved several times over and judgment has not: someone still opens every submission, looks at every photo, and decides what is damage and what is ordinary wear. That step scales linearly with door count, which is the exact thing an operator adding doors is trying to escape.
RapidEye is the review layer. A tenant or a staff member records a walkthrough on a phone, RapidEye compares it against that unit's own move-in baseline, and your team opens a report of what changed rather than a submission to review. AppFolio stays the system of record and the place work gets done; RapidEye answers the condition question before the work order gets written. If you want the mechanics of that comparison, we wrote them up in AI damage detection for long-term rentals.
Method. Audited August 10, 2026, first-hand. Every quotation on this page was read directly from a live page published by AppFolio, by AppFolio's investor relations, or by the named platform, and no claim here rests on a third-party summary. Where a capability is absent we say "not published" rather than "impossible," because a private release note or an in-app behavior can exist without a public page. We will re-audit and date-stamp this page when AppFolio's documentation changes.
Quick FAQ
Does AppFolio support video inspections?
Not natively. Every AppFolio-published description of Mobile Inspections names photos, notes and voice dictation, and none names video. Video does exist inside the AppFolio ecosystem through the AppFolio Stack partner layer: the SnapInspect listing published on AppFolio's own site describes taking photos, videos and quick notes and building reports that include them. Separately, the Stack Attachments API can upload a file to a unit or a work order, which is how any media type reaches an AppFolio record.
Who performs inspections in AppFolio, staff or residents?
Staff. AppFolio Mobile Inspections is built for the maintenance team in the field, and AppFolio's mobile app listing describes performing property inspections in real time including uploading photos. AppFolio's published resident Online Portal documentation contains no inspection task at all; the resident media path there is attaching photos to a maintenance request. Resident-performed inspections in an AppFolio workflow come through Stack partners such as RentCheck, whose AppFolio listing describes optional resident-led inspections with step-by-step instructions and time-stamped photos.
Does the AppFolio Stack API have an inspections endpoint?
No. AppFolio's published Stack API reference lists 34 resources, covering attachments, work orders, units, tenants, listings, bills and accounting objects, and inspections is not among them. Inspection findings reach AppFolio as work orders, and inspection media reaches AppFolio as attachments on a unit, work order, occupancy or property. API access is also a plan feature: read-only on the Plus plan and read/write on Max.
Where do AppFolio inspection photos get stored?
Inside the AppFolio record they belong to. Native inspection photos live with the inspection and with any work order created from it, and AppFolio's own partner documentation describes third-party inspection reports being stored in the unit history in AppFolio, with service issues synced back as work orders grouped by action items. That makes the unit record, not a separate media library, the durable home for condition evidence.
Does AppFolio's AI analyze inspection photos for damage?
AppFolio's published AI capability that touches images is the Realm-X Maintenance Performer, which AppFolio describes as having the intelligence to reply to residents, analyze images, troubleshoot, prioritize emergencies and dispatch work to the right technician. That is resident-submitted maintenance intake and dispatch, not baseline comparison of a unit's condition across a lease. AppFolio publishes no claim of comparing inspection media against a prior move-in state.
Sources
Sources are named at the publisher level with their root domain, rather than linked or titled; every figure is verifiable at the named source.
- Maintenance product documentation, plan and pricing sheet, inspections guidance, resident Online Portal help documentation, Stack marketplace and partner listings, Stack API reference, and newsroom announcements, AppFolio, 2026 appfolio.com
- Quarterly financial results announcement, AppFolio Inc. investor relations, 2026 appfolioinc.com
- AppFolio Property Manager mobile app listing, Apple App Store, 2026 apple.com
- Property management community forum discussion on inspection report media, BiggerPockets, 2022 biggerpockets.com